Enhancing User Experience with SAP Fiori – Design Principles and Best Practices

Enhancing User Experience with SAP Fiori – Design Principles and Best Practices

Introduction: Moving Past Functionality – Redefining Priorities in SAP User Experience

In the modern enterprise world, just having functionality is no longer enough. Whether you’re in oil & gas, manufacturing, retail, or mining, how users interact with SAP systems can either accelerate productivity or slow operations to a crawl. This is where SAP Fiori steps in to transform the game.

At Splisys, we see user-focused experience design as the cornerstone of future SAP adoption. Our SAP Fiori UI/UX strategies are not only crafted with design thinking but also tailored to the real operational context of your business.

This blog is a deep dive into why user experience matters more than ever, how SAP Fiori delivers on this promise, and how Splisys executes this transformation with real-world results.

Why SAP Fiori?

SAP Fiori is not just a design system. It’s a shift in mindset. It brings consumer-grade user experience to enterprise applications, ensuring consistency, responsiveness, and clarity across all devices and user journeys.

Instead of navigating complex SAP transactions, users get role-based, task-specific apps that are intuitive, accessible, and responsive.

Rethink Enterprise UX with SAP Fiori

Transform complex SAP workflows into intuitive, user-centric experiences—tailored for roles, devices, and industries.

Design Thinking for Enterprise Applications

When Splisys takes on a Fiori-based transformation, it begins with one principle: Design with Empathy. This involves:

  • Deep discovery workshops with end-users
  • Analyzing usage pain-points across business functions
  • Identifying micro-interactions that matter in workflows
  • Rapid prototyping and real-time feedback loops

Design thinking helps solve challenges at the user interface level, creating a positive impact on overall process efficiency and enhancing user satisfaction.

Key SAP Fiori Design Principles We Follow at Splisys

  1. Role-Based Design: We build apps for tasks, not transactions. Each interface is optimized for the role it supports, ranging from plant operators to financial controllers.
  2. Consistency Across Devices: SAP Fiori apps at Splisys are built to deliver uniform behavior whether on desktop, tablet, or mobile.
  3. Simple, Yet Powerful UI: We eliminate unnecessary data clutter. Interfaces are minimal, purposeful, and highly actionable.
  4. Responsive and Adaptive Layouts: Screen real estate is intelligently used to show only what’s relevant, ensuring faster actions with fewer clicks.
  5. Real-Time Feedback Loops: Users can submit interface feedback instantly, enabling iterative improvements.

Real-World Impact: What Our Clients Have Achieved

Here’s how Splisys-designed SAP Fiori interfaces have impacted business performance across key industries:

Oil & Gas: Usability that Fuels Efficiency

In an industry where complex field operations, safety compliance, and real-time data access are critical, intuitive UI is no longer optional; it’s a game changer.

  • Reduced user onboarding time by 40%
    By redesigning interfaces into task-based, role-specific dashboards tailored for drilling supervisors, pipeline managers, and maintenance staff, we cut the average onboarding cycle from 5 days to just 3.
  • Cut field-reporting errors by 22%
    Replacing fragmented legacy systems with real-time SAP Fiori apps enabled field engineers to log operational and safety data on mobile devices, even offline, minimizing manual errors and boosting accountability.

Manufacturing: Smarter Interfaces, Faster Output

In modern manufacturing, production speed and traceability are everything. SAP Fiori helped streamline core shop floor activities—without the learning curve.

  • Improved shop floor reporting speed by 35%
    By integrating Fiori-based production tracking apps within the Digital Manufacturing Cloud, operators can now log quality and output metrics in real-time, removing delays previously caused by outdated systems.
  • Reduced training time for new operators by 30%
    Standardized, visual-first UI reduced dependency on documentation. New hires quickly adapted to the workflows, resulting in a significant improvement in their productivity during their first week.

SAP Fiori by Splisys – Designed for Real Work

Transforming SAP UI from complex to clear—completely reimagined for your business.

Retail: UX That Moves at the Speed of Customers

Retail managers and store associates are overwhelmed with inventory, pricing, and sales workflows. Our Fiori-first design approach simplified it all.

  • Increased order processing efficiency by 28%
    Clean, mobile-first dashboards empowered store managers to track, approve, and fulfill orders on the go, saving hours per week in back-office tasks.
  • Boosted daily POS user satisfaction scores by 4.5X
    Based on internal UX surveys conducted across 60+ stores, the Fiori-based interface significantly reduced user frustration and increased daily usage satisfaction, resulting in fewer helpdesk calls and higher morale among the sales team.

Mining: Data Entry Redesigned for Harsh Environments

In mining operations where rugged field conditions and safety risks prevail, SAP Fiori has made critical reporting tasks not only easier but also safer.

  • Decreased incident reporting time by 47%
    With simplified, context-aware Fiori forms, site engineers could report incidents from the field in minutes, rather than hours, leading to faster response and reduced downtime.
  • Enhanced equipment inspection accuracy by 33%
    Interactive inspection checklists embedded in Fiori apps ensured that field inspectors captured accurate, time-stamped data, contributing to better maintenance planning and fewer equipment failures.

Our SAP Fiori Implementation Methodology

At Splisys, SAP Fiori implementation follows a structured but flexible 6-step approach:

  • UX Audit & Stakeholder Interviews
  • Persona Definition and Journey Mapping
  • Low-Fidelity Wireframing and Prototyping
  • Design Validation with End-Users
  • SAP UI5/Fiori App Development and Testing
  • Training, Rollout, and Continuous Improvement

Each phase is deeply aligned with business goals and user feedback, ensuring measurable value at each stage.

Why Splisys?

  • Extensive SAP experience spanning industries like Oil & Gas, Manufacturing, Retail, Mining, and Professional Services.
  • From day one, UX strategists, SAP developers, and business analysts work in close alignment.
  • Process + Design synergy—we don’t just make apps look good; we make them work better
  • Proven outcomes with double-digit performance improvements in user productivity

SAP Fiori Interfaces That Users Love—And Use

60% higher adoption. 30% less training time. Splisys crafts role-based UIs that elevate productivity.

Value-Driven Metrics

Across all SAP Fiori projects executed by Splisys in the last 18 months:

  • User adoption rates improved by 60% post-Fiori implementation
  • Task completion time dropped by 35% across operational workflows
  • Internal support tickets reduced by 48% due to intuitive interfaces

ROI realized within 4 to 6 months for most clients

📩 Let’s talk. Your transformation starts here.
👉 Contact Splisys

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